This route will directly notify our 24/7 on-call team. Please only use in emergencies where a business connection is fully down or unusable - otherwise use our normal support route.
Your answers indicate that your query can be dealt with by our normal support team.
Don't worry - this doesn't mean you'll get a slower response - it just means that we don't send out alerts to the engineering team just yet.
Please note that calls may be monitored or recorded.